Computer Problems

[qos]

I got home this evening, turned my laptop on, and couldn't figure out what the screen was so dark.

It turns out that the battery won't charge.

I took the adapter out, put it back in. No luck.
Tried different outlets.
Tried my daughter's identical adapter.
No luck.

Time to call Dell.

My LJ may be seriously curtailed for a while. I suspect I may have to send it back to get the battery swapped out. Fortunately, I'm pretty sure it's still under it's initial warranty.

But if my posts and/or responses are briefer than normal for a while, that's why.

(Although I may borrow my daughter's laptop in the morning before she wakes up.)

Comments

[oakmouse]

:-p Happened to JM once. Sucks. I hope they can fix it (and promptly) without you having to send the thing in!

[heron61.livejournal.com]

You can run a laptop w/o a battery in if its plugged in. In fact, I always do this unless I'm specifically charging the battery, since doing so vastly prolongs laptop battery life.

[qos.livejournal.com]

Except that I don't think any power is reaching it at all.

Are you saying that even if the battery is draining there could be power coming in from the cord to keep the hard drive going?

[heron61.livejournal.com]

I don't know. What I do know is that a bad battery can cause a laptop to either die randomly or refuse to boot up even if it's plugged in. My old laptop did this, and worked perfectly normally when I removed the battery and just ran it from the power cord.