Gnashing of Teeth
Sep. 14th, 2006 06:20 amShow of hands: how many of you enjoy logging on to your bank account the day before payday and finding that $155 has disappeared overnight?
Back in March or April, I used some of my bonus check and splurged on terrific seats for Wicked for my daughter and myself for the last Saturday in September. I was told the tickets would be mailed to me a month before the performance. I still have not received those tickets.
kateri_thinks (who allowed me to use her subscriber number to order the tickets) and I both spent a very long time on the phone yesterday with the reps from the Paramount and Broadway Across America trying to find out where my tickets were.
I finally got to talk with George, who at first couldn't figure out that Wicked was technically part of last season's package and that's why he didn't see it on the "Current Season" list of Kateri's shows. But there was no record of my purchase, only hers.
Using my credit card number, he tracked down my tickets: two tickets, correct performance -- but under a name that sounded like the "from" line of a spam email, with an address in an entirely different city. He promised me he would fix it. I asked him how we could confirm this. He said he would call me back.
So later on he left a message on my mobile phone that everything was straightened out, and the tickets would be at Will Call for me. But as I said to
kateri_thinks (who had driven up to have lunch with me), what about the person whose name was on my tickets? Does someone else have them? Am I going to have to fight with someone else on show day so my daughter and I can see the show? I resolved to call George back today -- and the Paramount -- and check.
But a few minutes ago I did my morning check of my accounts (Pentacles tending!) and saw that the price of the tickets had been debited again from my account!!
I am really, really upset.
Back in March or April, I used some of my bonus check and splurged on terrific seats for Wicked for my daughter and myself for the last Saturday in September. I was told the tickets would be mailed to me a month before the performance. I still have not received those tickets.
![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
I finally got to talk with George, who at first couldn't figure out that Wicked was technically part of last season's package and that's why he didn't see it on the "Current Season" list of Kateri's shows. But there was no record of my purchase, only hers.
Using my credit card number, he tracked down my tickets: two tickets, correct performance -- but under a name that sounded like the "from" line of a spam email, with an address in an entirely different city. He promised me he would fix it. I asked him how we could confirm this. He said he would call me back.
So later on he left a message on my mobile phone that everything was straightened out, and the tickets would be at Will Call for me. But as I said to
![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
But a few minutes ago I did my morning check of my accounts (Pentacles tending!) and saw that the price of the tickets had been debited again from my account!!
I am really, really upset.