3 Cheers for Dell Chat Tech Support!

[qos]

I've been worried for a couple of days that I would have to send my two-month-old laptop back to Dell for service because the battery wouldn't charge -- but after a seven-minute tech support chat, during which I a) discovered where my battery was, and b) took it out and put it back in again, everything is working fine.

I occasionally have to do the battery-out/battery-in routine with my gadget when it gets overloaded, but I'd never thought to do it with the computer.

I'm fully connected again!

Comments

[wlotus.livejournal.com]

Hallelujah!

[professor-mom.livejournal.com]

*cheers*