qos: (Argh)
qos ([personal profile] qos) wrote2008-11-19 05:18 pm

Cut Off From LJ

So, the servers have been successfully moved -- but for some reason, my gadget can't reach the new location. I've even just done a complete refresh back to factory settings (which means I have to go through a lot of hassle to re-build everything), and it still doesn't work.

To add insult to injury, my office suddenly started blocking LJ again as of today.

I'll try calling Customer Care again this evening and hope to find someone who can be more helpful. This is the second and possibly third time that I've been told to re-set my device to solve a problem and it hasn't worked.

Anyone have any bright ideas??

[personal profile] oakmouse 2008-11-20 01:35 am (UTC)(link)
Argh indeed!

Since "Hulk SMASH!", however tempting, won't do much good, have you tried sending an email to LJ to report the problem and ask if they have a solution?

[identity profile] elevengirl.livejournal.com 2008-11-20 06:38 pm (UTC)(link)
Does your gadget have any software that prevents access to malicious sites? I'll bet your work does.

Another friend commented on Twitter about her work having just blocked LJ, and I mentioned I had a friend (meaning you) with the same experience. She went to her company's security person, who told her that LJ had been marked as a new site with malicious activity by whatever software they're using.